How It Works / FAQs
BRANCHES & ACCOMMODATIONS
Our branches are located at:
Alabang Town Center, Greenbelt, Podium, Rockwell (Power Plant), Shangri-La Plaza, Trinoma, and The Fort (Bonifacio Global City)
Common room with 6 to 9 beds (depending on the branch). Amenities such as steam, shower, and lounge area are accessible separately in the common wet-floor area.
Available at: The Fort, Trinoma, Greenbelt, Alabang (wet-floor area not available in Alabang)
Private room for individual or couple. Amenities such as steam, shower, and lounge area are accessible separately in the common wet-floor area.
Available at: The Fort, Trinoma, Greenbelt
Premium private room with personal shower for individual or couple.
Available at: Podium, Alabang
Premier Suite / Villa:
Premium private room with personal jacuzzi, steam bath, and shower for individual or couple.
Suites available at: Shangri-la, Rockwell, Podium, Alabang
Villas available at: The Fort
PURCHASING AN E-GIFT
- Choose a coupon for a service to purchase; make sure the service and accommodation type is available at your preferred branch location
- Enter the name, email, and mobile number of the recipient, then click ‘Buy Now’
- Pay for your purchase online via credit card / PayMaya
- The recipient’s mobile number will be enrolled in our rewards program, The Spa Membership, and the coupon will be credited to their account
- The recipient will also be notified via email and receive a copy of the coupon details (but they don’t need to print it!)
CHECK YOUR E-GIFTS
- Click on The Spa Membership icon located at the bottom-right corner of The Spa eGifts website
- Enter your mobile number and you will receive a One Time Pin
- You can then view the coupons that have been credited to your account
REDEMPTION OF E-GIFTS
- Call any of our branches to make an appointment
- Go to the branch as scheduled and give your mobile number to the receptionist
- You will receive a One Time Pin
- Confirm redemption of the coupon with the receptionist
- Enjoy your service!
E-GIFT TERMS & CONDITIONS
- The Spa Wellness will not replace or refund the e-gift coupon if it is used without authorization
- Redeemable for services/treatments only
- Unused value cannot be redeemed for cash
- One time use only
- No expiration
For inquiries or assistance, you may contact: